Frequently Asked Questions

What are the delivery times?

We prepare each order with care. Delivery times generally range between 5 and 12 business days depending on your location and the product ordered.

Are the products easy to install?

Yes. Most of our hooks and coat racks are designed for quick and easy installation. The necessary instructions are provided with each product.

Are fixings included?

Fixing accessories are included when specified on the product page. We recommend checking each item's description for exact details.

Are the coat racks sturdy enough for heavy coats?

Yes. Our collections are selected for their solidity and their ability to safely accommodate everyday coats, bags, and accessories.

Can I return a product if it doesn't suit me?

Of course. You have 15 days after receiving your order to request a return in accordance with our return policy.

How can I track my order?

As soon as your order is shipped, you will receive an email containing a tracking number allowing you to track your package in real time.

What payment methods do you accept?

We accept major credit cards as well as secure payment methods available at checkout.

How can I contact customer service?

Our team is available to answer your questions. You can contact us via our contact form or by email at any time.

Are your products suitable for small spaces?

Absolutely. Our collections are specially selected to optimize narrow entrances, apartments, and spaces where every inch counts.

Are the colors and materials true to the photos?

We do our best to accurately represent each product. However, slight variations in shade may appear depending on your screen settings.